ALC Health Insurance
About Our Partners

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


We live in an uncertain world, so it is important that you not only have access to the very best medical care, but have the financial protection to cover the cost of any emergency or elective treatment.

ALC Health has partnered with some of the best and most experienced healthcare underwriters in the world. The underwriter of your policy will depend on where you live and will be detailed on your quotation and on your policy documents.


In the main, our range of Prima Healthcare international plans are underwritten by AXA PPP International, one of the largest and most experienced private medical providers in the UK and the World. They are part of the AXA Group, with major operations in Europe, North America and Asia/Pacific, looking after more than 95 million customers worldwide and with revenues of almost 92 billion euros (2014), they have an A+ Standard & Poor’s rating for financial security.

In some territories, notably Malta, Cyprus and for some customers in Germany, our plans are underwritten by Catlin Insurance Company (UK) Ltd. Also with an A+ financial security rating from Standard & Poor’s, Catlin Insurance Company (UK) Ltd is part of the XL Catlin Group, who have assets of over $59 billion in 2015.

 

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ALC Health have appointed Healix International to handle all claims on our Prima Healthcare international plans.

They provide 24/7/365 telephone assistance via centres in the UK, Singapore & New Zealand and their assessors all access one cloud based system to ensure real time update. Medically qualified staff are available at all times, as are multi-lingual assessors.
The online claims portal is available to upload forms and other documents, and email support is also available in addition to postal and telephone contact. Full procedure details are in the Claims section.

Our Travel Insurance policies are underwritten by Millstream Underwriting Limited on behalf of AGA International SA and administered in the UK by Mondial Assistance (UK) Ltd.
 
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