Please access the Secure Messaging Centre here to send personal and confidential information, including credit card and bank account information, health condition updates, medical reocrds, claim forms, and change requests.
Would you like to know more about our flexible approach to international health insurance ? Do you have a question about your cover or need assistance with your claim? Whatever your question, we're here to help whether you prefer to call or send an e-mail
For queries about an existing policy or claim you can contact us using WhatsApp on +44 (0) 292046 8500. Please be aware that our normal hours are 9am to 5pm (UK time), Monday to Friday, excluding UK bank holidays.