ALC Health launches new ‘Customer Online’ service providing a comprehensive claims management facility available 24/7 worldwide

ALC Health launches new ‘Customer Online Service’

We are delighted to announce another new online service for ALC Health policyholders with the launch of ‘Customer Online’ enabling  our members to check their cover details as well as submit, manage and monitor their claims 24 hours a day.

This new service called ‘Customer Online’ is available to all ALC Health global policyholders whose cover commenced on or after 1 December 2011 and offers a smooth, seamless process to pre-authorise treatment.  Receipts for claims which may have already been settled by the policyholder and the ability to track the progress of each and every claim, is now available using this new secure online web portal. Continue reading ALC Health launches new ‘Customer Online’ service providing a comprehensive claims management facility available 24/7 worldwide

Ebola outbreak in Uganda finally over

4 OCTOBER 2012 – The Ministry of Health (MoH), Uganda has declared today, the end of the Ebola haemorrhagic fever (EHF) outbreak in Kibaale district. The last case was confirmed on 3 August 2012 and was discharged from the hospital on 24 August 2012. This is double the maximum incubation period (21 days) for Ebola as recommended by WHO. In the outbreak, a total of 24 probable and confirmed cases were recorded, of which 11 were laboratory confirmed by the Uganda Virus Research Institute (UVRI) in Entebbe. A total of 17 deaths were reported in this outbreak. Continue reading Ebola outbreak in Uganda finally over